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Our FAQs give you fast answers, helpful context, and clarity on how we support your goals.
General Overview
add What is OpusWorks?
OpusWorks is a leading provider of Continuous Process Improvement (CPI)- related solutions, offering innovative training and performance management tools to drive business transformation. Our platform is designed to equip organizations with a comprehensive system to develop the skills, resources, and insights needed to achieve sustainable improvement across all levels.
add How long has OpusWorks been delivering Continuous Process Improvement (CPI) solutions?
Since its founding from IBM in 1992, OpusWorks has been a trusted partner in Lean, Six Sigma, SPC, CPI for nearly 35 years, helping organizations of all sizes enhance performance and achieve operational excellence. With a proven track record with many of the world's most prestigious organizations, we continuously evolve to meet the needs of a rapidly changing business environment.
add Who is OpusWorks designed for?
OpusWorks is designed for individuals, teams, and organizations looking to upskill, to solve complex problems, to transform value streams or to embed a culture of improvement.. Whether you're a beginner, a seasoned expert, or a transformation leader, our flexible platform supports a wide range of industries and learning needs.
add Do you just work with large organizations?
No, OpusWorks works with organizations of all sizes, from small businesses to large enterprises, to support their Continuous Process Improvement goals. Our scalable solutions are tailored to meet the specific needs of each organization, regardless of its size or industry.
Differentiators & Platform Strengths
add How engaging and interactive is OpusWorks?
OpusWorks is designed with a high level of interactivity, offering engaging multimedia content, quizzes, and practical exercises to ensure that learners stay active and engaged throughout their training. Our platform is built to encourage learner participation through real-time feedback and hands-on application. As one client stated, learning can no longer be relegated to the background.
add How customizable is OpusWorks?
OpusWorks is highly customizable, offering tailored learning paths, flexible course options, and reporting tools to meet the unique needs of individuals and organizations. With our OpusWorks portal system, it takes only a few clicks to adjust learning experiences so they align with job specific goals and unique industry requirements.
add What makes OpusWorks different from other training or CI platforms?
Unlike static training programs, OpusWorks is interactive, customizable, and built for scale. We offer role-based learning, real-time progress tracking, and tools that support both learning and doing—so improvement becomes a habit, not a one-time event. Our platform’s wide ranging functionality ensures measurable skill development at every level.
add How does OpusWorks differentiate their platform?
OpusWorks delivers high-quality, role-based content through a scalable, interactive platform that goes far beyond a traditional LMS—equipping teams to learn, apply, and improve in real time. With robust analytics, real-time tracking, and tools that support both training and execution, our system drives measurable skill development and lasting business results across the enterprise.
add How do I know that OpusWorks training is the best I can get?
OpusWorks training is developed and delivered by the OpusWorks Institute—a team of Master Black Belts with centuries of combined experience across industries—ensuring practical, real-world relevance. Backed by IACET accreditation and continuous course updates, our programs meet the highest standards and equip learners with skills that drive measurable impact.
add Is OpusWorks training the same as ASQ?
While OpusWorks’ Body of Knowledge is approximately 85% aligned with ASQ, we go further by emphasizing practical application, leadership, and innovation. Unlike ASQ’s traditional certification model, OpusWorks offers an interactive, competency-based learning experience supported by integrated tools for project execution and strategic deployment.
add What does ‘IACET Accredited’ mean?
‘IACET Accredited’ means OpusWorks meets the rigorous, ANSI-recognized standards set by the International Accreditors for Continuing Education and Training—ensuring our programs deliver the highest quality in adult education. This globally recognized accreditation validates that our training meets strict criteria for instructional design, delivery, and continuous improvement.
Continuous Improvement & Strategy Deployment
add How does OpusWorks support Continuous Improvement and Transformation efforts?
We provide structured learning paths, practical tools, and scalable solutions that empower users to apply CI principles in real-world settings. Our platform helps organizations align strategy with execution by building capability across all levels.
add How does OpusWorks help organizations measure the success of their Continuous Process Improvement (CPI) strategy deployment?
OpusWorks tracks key metrics like enrollment, completion rates, time spent on modules, and project progress to give deployment leaders real-time insight and early warning of potential issues. We also gather Voice of the Customer (VOC) through mid-point and end-of-class surveys—applying continuous improvement to our own processes, just as we teach.
add What is the CPI Portal and how does it work?
The CPI Portal is a self-service hub and integrated dashboard that empowers individuals and teams with flexible, high-quality CI training while enabling organizations to track progress, manage projects, and evaluate performance. Designed to democratize improvement, it delivers actionable insights that keep teams aligned, accountable, and moving toward their goals.
add What is the OpusWorks® Project Tracker and how does it benefit project-based learning and deployment?
The OpusWorks® Project Tracker provides a structured, transparent way to manage projects by breaking them into Phases, Tasks, and Activities. It enables real-time visibility, streamlined workflows, and clear communication—helping practitioners stay on track and mentors guide progress effectively, so initiatives launch on time and on budget.
add Can I track my program’s progress?
OpusWorks® provides your instructors and students with direct online access to their learning portal, allowing 24-7 monitoring of student involvement and progress. Your portal also provides instructors with a full suite of companion tools, articles, and handouts for each module topic. Enable exit testing and completion surveys to assess student learning and provide valuable instructor feedback.
Learning Methodology
add What is blended learning and why is it beneficial?
Blended learning combines self-paced e-learning modules with live virtual sessions and hands-on application, including optional coached project work, to create a flexible and engaging learning experience. It allows learners to access content on their schedule without disrupting work, while still benefiting from instructor guidance and peer collaboration. This approach can reduce class time by up to 50%, improve knowledge retention by up to 20%, and shifts classroom time toward applying tools—not just covering theory.
add Why should I consider blended learning from OpusWorks® for my organization’s training programs?
Blended Learning through OpusWorks® offers your students faster, more effective education than any other training method. Courses powered by OpusWorks® combine the strengths of self-paced e-Learning with expert in-class instruction to create targeted, project focused classes. Use our extensive library of online courses to teach your students fundamental skills before they arrive in class, and free your instructors to focus on project applications and practical results. Blended learning through OpusWorks® cuts training time in half, so you can fast-track the path to success.
  • Designed especially for the adult learner, our virtual training environment is proven to increase knowledge retention by up to 20% and reduce class time by up to 50%.
  • Self-paced learning means students gain a thorough knowledge of material without losing valuable time on the job.
add What is Competency-Based Learning?
Competency-Based Learning (CBL) is a flexible, learner-centered approach where progress is based on demonstrating mastery of specific skills or competencies—not on time spent in a course. Learners advance at their own pace, moving on only after mastering each concept, which leads to deeper understanding, stronger practical skills, and lasting capability.
add Who is the target audience for OpusWorks learing?
OpusWorks is designed to build Continuous Process Improvement capabilities across the entire workforce—especially frontline workers—by using clear, consistent language everyone can understand. Each module features visually engaging, artist-crafted animations with synced voiceovers, frequent knowledge checks to reinforce learning, and printable student guides for those who prefer to read. The experience is both approachable and adaptable, meeting the needs of diverse learning styles and all levels of experience.
add How are your e-Learning modules produced?
Our e-learning modules are developed and continuously improved by of experts in Continuous Process Improvement, instructional design, and course development using engaging formats like video, knolwedge checks, quizzes,case studies, simulations, and interactive exercises. Each module is crafted to maximize learner engagement and knowledge retention.
add Is there homework for your blended learning courses?
Yes, homework assignments are given when practice is necessary for the student to achieve learning objectives. Homework exercises are subsequently reviewed in class to solidify understanding and to emphasize application.
add What if I’m not good at math?
No worries! Calculators and templates make CPI-related math as simple as balancing your checkbook!
add What if I can’t ‘do’ statistics?
Advanced practitioners (Black Belts and Master Black Belts) do learn advanced statistics but beginning practitioners learn how to use statistical software to do the statistical ‘heavy lifting.’
add What if I don’t pass the exam?
If you don’t pass the exam the first time, you can take it again. OpusWorks provides instant access to your results and review materials, so you can quickly identify areas to improve, focus your efforts, and successfully retake the exam. We're committed to your success, offering the support and resources you need to master the content with confidence.
add Will employee training disrupt workflow?
At OpusWorks®, we recognize that frontline employees perform critical and time sensitive functions, so we provide quality improvement training with minimal disruption to your workflow. Eliminate time lost in traditional training scenarios with our interactive, blended learning approach. Students can complete online coursework at their own pace, from any location, reducing class time by as much as 50% and limiting time away from the job.
add How long will it take to launch my new training program?
We pride ourselves on our quickstart capabilities. You'll work closely with our experienced onboarding team to ensure that your training program can be deployed quickly and smoothly. You decide on the timeline you need, and the level of access and customization you want, and we do all the rest. From training your administrators to guiding you through your first class, we'll be there.
Getting Started & User Experience
add I am a single user. How do I get started, and what modules should I take first?
Getting started with OpusWorks is easy! Sign-up at cpi.opusworks.com. Begin by selecting a learning path that aligns with your goals, starting with foundational modules if you're new to CPI, and progress at your own pace. OpusWorks automatically tracks your progress and keeps all your training records up to date.
add Do I need to purchase any third-party statistical software package to be able to complete the OpusWorks training?
No, OpusWorks provides all the tools you need within the platform itself, including access to statistical tools and resources for training. Once StatWorks is fully up and running, you won’t need to purchase any third-party software to complete our courses.
add Do I need to have a Master Black Belt or a team of CPI experts in my organization to be able to use the OpusWorks solutions?
No, OpusWorks is designed to be accessible to users at all levels, from beginners to experts. Our platform guides individuals and organizations through CPI processes, even without specialized expertise. A good place to start is the 'Waste Watchers - Waste Eliminators competency bundle.
add I don’t work in manufacturing. How does the training apply to me?
OpusWorks training is applicable across all industries—not just manufacturing. Whether you're in healthcare, finance, education, or the service sector, the principles of CPI can help you drive efficiency and transformation. With the added power of Ask Opus AI, our platform delivers real-time, AI-infused support tailored to your role, company, and industry, making learning even more relevant, actionable, and impactful.
Accessibility & Customization
add Can your modules be provided in different languages for our international teams?
Yes, OpusWorks offers a comprehensive library of e-learning modules available in multiple languages, making it easy to support global teams and ensure consistent learning outcomes across regions. Learners simply select their preferred language—English by default—and are automatically served the corresponding translated modules, allowing everyone to access the same high-quality experience in their native language. Our platform is built for global accessibility and multilingual delivery.
add How long are training materials accessible?
Once you enroll in a course, you’ll have access to all training materials for up to one year (depending on your subscription), giving you plenty of time to revisit content and reinforce your learning. You’ll also receive downloadable Student Guides, Workbooks, templates, and tutorials for every major tool—yours to keep, customize, and improve as you wish.
add How does OpusWorks currently integrate AI in its solutions?
OpusWorks leverages AI to deliver personalized learning experiences, real-time feedback, and intelligent insights into learner performance. Our proprietary Ask Opus AI provides targeted support by answering questions strictly related to our CPI content. Unlike general-purpose tools like ChatGPT or Google Gemini, Ask Opus delivers focused, context-aware guidance and recommends resources tailored to each learner’s progress and goals.
add Can Ask Opus AI serve as an AI mentor?
Yes, OpusWorks is developing AI-graded case study activities that use inference to deliver customized, specific, and actionable feedback to each learner. This innovation, along with other AI-powered solutions, enables us to scale personalized learning efficiently across thousands of students.
Support & Delivery
add What kind of technical support is available for both administrators and learners using the OpusWorks® platform?
OpusWorks® offers dedicated support to both administrators and learners to ensure a smooth learning experience. Administrators receive help with setup, content integration, and troubleshooting, while learners can access technical support online or via email for course access, navigation, and platform issues. Training resources and expert guidance are also available to help users make the most of the platform.
add Who delivers these your OpusWorks Institute cerfification courses?
OpusWorks courses are led by certified instructors with centuries of combined experience in Lean, Six Sigma,Project Management, and CPI. Each goes through a rigorous OpusWorks Institute certification process to ensure they deliver practical, high-impact training grounded in real-world expertise. Meet our faculty at owi.opusworks.com.
Pricing & Payments
add Are there different pricing tiers for individuals, teams, and enterprises?
Yes. We offer flexible pricing models to suit individuals, small teams, and large organizations. Volume discounts and enterprise licensing are available.
add What methods of payment do you accept?
OpusWorks accepts ACH/EFT, wire transfers, Credit Card (with transaction fee), PayPal, and checks.